If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

The 64-bit version is installed by default unless Microsoft 365 or Office detects you already have a 32-bit version of Microsoft 365 or Office (or a stand-alone app such as Project or Visio) installed. In this case, the 32-bit version of Microsoft 365 or Office will be installed instead.

The Microsoft Defender Offline scan will automatically detect and remove or quarantine malware. Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

As you're getting your Microsoft 365 business subscription set up, you'll want to download and install your Microsoft 365 apps, like Word, Excel, Microsoft Teams, and PowerPoint, on your PC or Mac. Go to microsoft365.com and sign in with your Microsoft 365 account. Select Install apps.

Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: Agreement for Microsoft Services. Microsoft Software License Terms.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Activate Microsoft 365 or a non-subscription version of Office that's pre-installed on a new Windows device. If this screen appears, a trial version of Microsoft 365 Family or a trial version of a non-subscription version of Office is installed.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

Applies To. The Windows 365 app unlocks new experiences in Windows—access your local and Cloud PCs from your taskbar or Start menu. Tip: Install regular and automatic app updates to make sure you’re always using the most up-to-date version of Windows 365. Windows Store Web.