Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Learn how to set up your Kinect for Windows v2 sensor or Xbox Kinect sensor with the Kinect Adapter for Windows 10 PC.

Learn how to get the latest software and driver updates for your Windows 10/11 device so you can keep playing your Xbox games.

Find out the steps you can take if you receive a message telling you a driver can't load on your device.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

Learn how to use the DxDiag.exe tool to collect system information useful for troubleshooting problems with Microsoft Casual Games.

Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

Important: Use EKB KB5027397 to update to Windows 11, version 23H2. This security update contains fixes and quality improvements from KB5071417 (released December 9, 2025). The following summary outlines key issues addressed by this update. Also, included are available new features.