Alternatively, if installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

If the game crashes, or if you receive an error message during setup, try to install the game in a different folder. If the computer has another hard disk, try to install the game on the other hard disk.

Learn how to fix error 87E0000F so you can download games and apps on your Xbox console or Windows PC.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Trying to play a new game? Check here for the known game issues that we're currently tracking and find out what you can do about them. Can't sign in? Follow these steps to reset your Microsoft account password. Have something to say? Xbox Support offers help for Xbox, Game Pass, and billing questions.

It means your PC can’t find the item you want. Try the following. Did this resolve the issue? Still need help? Accessible help and resources to get your Xbox questions answered. Get more context for error 0x80070002 to help you launch your PC game.

Alternatively, if installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.

Learn how to troubleshoot problems installing or running games from the Xbox app for PC.

Check here for the known game issues that we're currently tracking and find out what you can do about them. You see the following error code when you try to launch a game on a Windows 10/11 device: This can mean that there’s a potential service outage or an issue with the licence manager on your device. Did this resolve the issue?