If you have access to a VPN, you'll need to have a VPN profile on your PC to get started. After that, use the profile to connect to the VPN. For more info, see Connect to a VPN in Windows. Open VPN settings. Learn how to add or change a virtual private network (VPN) connection in Windows.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open.

A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar. Select dxdiag from the results. In the tool, select Save All Information... for an easily shared format. Open and run DxDiag.exe.

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Select Start > Settings > Network & internet > VPN . Next to the VPN connection you want to use, select Connect. If prompted, enter your username and password or other sign in info. You'll know you're connected to a VPN in the following two ways: On the VPN settings page, the VPN connection name will display Connected underneath it.

In Windows 11, go to Start , then select Settings > Privacy & security > App diagnostics, and make sure Let apps access diagnostic info about your other apps is turned On. Choose which apps can access diagnostic info about other apps by turning individual apps and services settings On or Off .

On the computer that is seeing the issue, log on local and use the command below. NLTest.exe is available in the Remote Server Administration Tools and in the Support Tools downloads from Microsoft.com. After doing the command above restart the computer and attempt to logon to the domain. Article to be linked in CSS diagnostics rule id 4953.

Select Start > Settings > Network & internet > VPN . Next to the VPN connection you want to use, select Connect. If prompted, enter your username and password or other sign in info. You'll know you're connected to a VPN in the following two ways: On the VPN settings page, the VPN connection name will display Connected underneath it.

Run the Surface Diagnostic Toolkit. Select Start , search for Surface Diagnostic Toolkit, then select it in the list of results. If it's not already installed, you can download it from Microsoft Store. Get the Surface Diagnostic Toolkit. Follow the on-screen instructions in the Surface Diagnostic Toolkit. The diagnosis and repair time usually ...

To view your diagnostic data. You can view diagnostic data for your device in real time by using the Diagnostic Data Viewer. Note that you will only be able to view data that is available while the Diagnostic Data Viewer is running. The Diagnostic Data Viewer does not allow you to view your diagnostic data history. In Windows 10: