First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Run to start that troubleshooter.

Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

Learn how to download and install apps you need from your Microsoft 365 business subscription.

Alternatively, if installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.

In your downloads folder, double-click the Office Deployment Tool exe file to install it. If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device?, click Yes.

There are two ways to get apps from Microsoft Store: Select Start , and select Microsoft Store. From the taskbar, select the Microsoft Store icon.

Download and install or reinstall Office 2021, Office 2019, or Office 2016. Important: Support for Office 2016 and Office 2019 will end on October 14, 2025 and there will be no extension and no extended security updates. All of your Office 2016 and Office 2019 apps will continue to function.