1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections. 5. Check sound settings. 6. Fix your audio drivers. 7. Set your audio device as the default device. 8. Turn off audio enhancements. 9. Restart Audio Services

Windows 10. There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly. Windows 11 Windows 10.

Open your Windows Security settings. Select Virus & threat protection > Protection history. The Microsoft Defender Offline scan will automatically detect and remove or quarantine malware. Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Here's how: Press the Start button on your Windows device or keyboard, or select the Windows icon in the lower-left corner of the main screen. Go to Search, enter dxdiag.exe, and then select dxdiag Run Command in the list of results, or press Enter.

Swipe in from the right edge of the screen, and then tap Search.Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Try the following solutions: If your headset has a Mute button, make sure it isn't active. Make sure that your microphone or headset is connected correctly to your computer. Make sure that your microphone or headset is the system default recording device. Here's how to do this in Windows 11: Select Start > Settings > System > Sound.

For the best experience, download and install the new version of the Quick Assist app from Microsoft Store. If you have problems installing Quick Assist, here are some steps to try to get it installed and working properly.