When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

To run a Control Panel tool in Windows, type the appropriate command in the Open box or at a command prompt. NOTE: If you want to run a command from a command prompt, you must do so from the Windows folder.

In the File Download dialog box, click Run or Open, and then follow the steps in the File and Folder Troubleshooter. Notes: This troubleshooter might be in English only. However, the automatic fix also works for versions of Windows in other languages.

In the search box on the taskbar, enter control panel and select Control Panel from the results. Select Programs > Programs and Features. Right-click the program you want to fix and select Repair, or if that’s not available, select Change. Then follow the directions on the screen. For more tips, see Repair an Office application.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

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Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Windows provides a variety of configuration tools tailored to meet the needs of different users. These built-in tools facilitate your device's customization and monitoring, allowing you to change Windows' configuration to suit your preferences and requirements with precision.

Follow the steps in the section, How to start the Windows Installer service when system services are not loaded. Then try installing or uninstalling the app or update again. If the installation or uninstallation is successful, your issue is resolved.