Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

Provides links to the uninstall tools and directions for many security programs.

If you see error code 0x87e00196, you'll need to reinstall your Gaming Services package. Find out how here.

Learn how to view, install, and launch third-party apps from the Xbox app on PC.

If you see error code 0x800704c6, it means that there's a service issue, or that you need to troubleshoot your network connection. Find out how here.

To enable DirectDraw or Direct3D, follow the steps for your version of Windows: Run the DirectX Diagnostic Tool (Dxdiag.exe). To do this, follow these steps: Click Start , type dxdiag in the Start Search box, and then press ENTER. If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.

This can mean that there’s a potential service outage or an issue with the license manager on your device. Did this resolve the issue? Still need help? Chat with our support virtual agent. Accessible help and resources to get your Xbox questions answered.

Read this article to learn why this is happening and steps you can take.

Optimizations for windowed games improves gaming performance for DirectX 10 and DirectX 11 games running in windowed and borderless windowed modes.