Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Learn how to download files from the web, change your default download location, and find files you've downloaded on your PC using Internet Explorer.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

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Find out the steps you can take if you receive a message telling you a driver can't load on your device.

In this article, we will help you find your error code and suggest what you might try to correct the error. Follow the recommended resolutions for that error code. You may also click the specific error code to get more detail information. Note: This article doesn't contain all error codes generated by Device Manager.

Alternatively, if installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.

Learn how to find your error code quickly.

Microsoft has released a tool to help you remove Backdoor:W32/Berbew Trojan horse variants from your computer.

KMDF supports kernel-mode drivers that are written specifically to use it. KMDF driver packages that are built by using Windows Driver Kit for Windows 7 can automatically redistribute and install version 1.9 of the files.