Find out how to fix sound or audio problems in Windows.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

There are two ways to get apps from Microsoft Store: Select Start , and select Microsoft Store. From the taskbar, select the Microsoft Store icon.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

In the search box on the taskbar, enter control panel and select Control Panel from the results. Select Programs > Programs and Features. Right-click the program you want to fix and select Repair, or if that’s not available, select Change. Then follow the directions on the screen. For more tips, see Repair an Office application.

Check which version of DirectX is installed. The DxDiag tool reports detailed information about the DirectX components and drivers installed on your system and can be used. Swipe in from the right edge of the screen, and then tap Search. Type dxdiag in the search box. Or, just type dxdiag from Start. DirectX versions and updates by Operating System

Each Surface device is eligible to receive new driver and firmware updates until its end-of-servicing date listed in Surface devices driver and firmware lifecycle for Windows-based devices. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Learn how to optimize system performance by managing startup applications in Windows.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

To get the latest version of DirectX for your version of Windows, use Windows Update. If you have Windows 10 or 11, then you already have the latest version of DirectX installed. Note: Not all versions of Windows can run the latest versions of DirectX.