In your Microsoft account: Open a web browser on another device. Go to https://account.microsoft.com/devices/recoverykey to find your recovery key. Tip: You can sign into your Microsoft account on any device with internet access, such as a smartphone. It should look something like this:

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.

Restoring files from a backup. Restoring files from previous versions. Learn how to recover files that have been lost, deleted, or accidentally changed.

When Office app closes unexpectedly before you save your most recent changes, Document Recovery automatically opens the next time you open the Office app to help you get your file back. Tip: If you are a Microsoft 365 subscriber the safest way to work is to store your files on OneDrive or SharePoint and use AutoSave. Windows macOS.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

In Outlook, go to your email folder list, and then select Deleted Items. Important: If you don't see the Deleted Items folder, but instead see the Trash folder, your account doesn't support recovering an item that's no longer in your Deleted Items folder. On the Home tab, select Recover Deleted Items From Server.

Search for your files on OneDrive.com. If you need to search all files and folders, but you have Files On Demand enabled or you're only syncing certain folders, you can do your search online. Sign in to the OneDrive website at https://www.onedrive.com. Use Search everything to look for your files.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

Windows 8.1. Windows 10 (Then select Download now.) Windows 11 (Then select Download now .) Important: Back up your files before you install or reinstall Windows on your PC. Learn how. To create the installation media, here's what you'll need: A PC with a reliable internet connection.

Windows 11 Windows 10. To reset your PC, go to Start > Settings > System > Recovery . Next to Reset this PC , select Reset PC. Then, select Keep my files, choose cloud or local, change your settings, and set Restore preinstalled apps? to No . Open Recovery settings.