The Windows Error Reporting tool, Dw20.exe, collects information automatically whenever an Office program stops responding. With this tool, you can send a report directly to Microsoft.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Provides links to the uninstall tools and directions for many security programs.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Find the information you need to build, run, and grow your small business with Microsoft 365. Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

Repair programs in Control Panel.

In this article, we will help you find your error code and suggest what you might try to correct the error. Follow the recommended resolutions for that error code. You may also click the specific error code to get more detail information. Note: This article doesn't contain all error codes generated by Device Manager.

Learn how to download files from the web, change your default download location, and find files you've downloaded on your PC using Internet Explorer.

Here's how to do that on Windows, Mac, or Android.