The Windows Error Reporting tool, Dw20.exe, collects information automatically whenever an Office program stops responding. With this tool, you can send a report directly to Microsoft. Microsoft uses the data to address problems and enhance future program versions .

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe)

To find downloads on your PC: Under Quick access, select Downloads. Note: If necessary, go to the View tab, select Navigation pane, and ensure that Navigation pane is checked. You can also find your Downloads folder under This PC. Learn how to find where your browser is saving downloads.

The Microsoft Defender Offline scan will automatically detect and remove or quarantine malware. Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Follow these steps to automatically diagnose and repair Windows security problems by turning on UAC, DEP protection, Windows Firewall, and other Windows security options and features. Select the Download button on this page.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter.

Download Microsoft Defender on your devices either by: Scanning the following QR code. Searching for Microsoft Defender in your app store. Sharing with your devices, the following link: Copy link. We encourage you to install Microsoft Defender on at least five devices per person.

Windows provides a variety of configuration tools tailored to meet the needs of different users. These built-in tools facilitate your device's customization and monitoring, allowing you to change Windows' configuration to suit your preferences and requirements with precision.