Use the following procedure to make sure the Windows Search service is available to Outlook. If you have Outlook open, close it. Press the Windows logo key+R to open the Run dialog box. Type Services.msc in the Run dialog box, and then click OK.

To determine which version of Outlook you're using, look for Settings on the ribbon. If there's no Settings option, follow the steps under the Classic Outlook tab. If the Settings option appears, select the tab for New Outlook.

For issues that are not covered on this page, we have multiple tools to help you automatically diagnose and fix a range of classic Outlook problems. Check out this article: Resolve Outlook for Windows issues with automated troubleshooting tools. [FIXED] Outlook 2024 LTSC crashes opening Viva Engage, Yammer, Power Automate, and other emails.

When you search in Outlook Desktop on Windows 11, you might not see the most recent email messages in the search results. If you check Windows Indexing Options in Control Panel, you’ll notice that the indexing might be running slow or might be paused. This problem affects mostly users who have POP, IMAP, and offline Exchange accounts.

Check to see if the new Outlook toggle is turned on or off. If it's on, please go to Troubleshooting Outlook issues. Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support.

To install a standalone version of classic Outlook for Windows, select your language from the dropdown, and then select Download. Follow the prompts to complete the installation. Which language do you need? Tip: You can also try installing classic Outlook from the Microsoft Store.

After you install Windows 10 update KB5008212, or upgrade to Windows 11, recent emails may not appear in search results. This issue mostly affects users with POP, IMAP, and offline Exchange accounts due to search using the local Windows Search service to index email.

You'll need to know if you have a 32-bit or 64-bit version of Outlook installed. To do this, open Outlook, and click File > Office Account > About Outlook. Choose the appropriate option below based on what version you have: Open Outlook and wait for indexing to complete. This may take a few hours.

Users can replace the localized query (in local language) and replace it by the English equivalent. Note: If you used the DisableServerAssistedSearch policy registry key, remember to remove the registry key now that the fix has been implemented. Ask the experts.

Windows Desktop Search frequently rebuilds the indexing of Outlook items. These problems may occur if your mailbox is hosted on Exchange Server 2010 Service Pack 1 (SP1) or later and if you have the Full Access permission configured for your own Exchange mailbox.