To pair a Bluetooth device with Windows, the Windows device needs to have Bluetooth. Most Windows devices already have Bluetooth built in. If a Windows device doesn't have Bluetooth, a USB Bluetooth adapter can be plugged into a USB port on the Windows device to add Bluetooth. Before starting, make sure that the Windows device supports Bluetooth.

Learn how to troubleshoot Bluetooth problems in Windows. Resolve issues connecting a Bluetooth device or accessory.

To successfully remove a device, follow the steps below. You'll need to complete all steps for both your Android device and your PC in order to successfully remove your device. Start by checking which mobile app your Android device has. Refer to this list to see if your device supports Link to Windows (pre-installed).

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Run to start that troubleshooter.

To access your files, you will need: An Android device running Android 11 or greater. On your PC: . Open Settings. Go to Bluetooth & devices. Scroll down to Mobile devices and select Manage Devices. If your Android device is not yet paired, click Add Device and start the pairing process.

Repair options from the Settings page. Select Start > Settings > Apps > Installed apps. Select the More icon next to the app you want to fix. Select Advanced options (some apps don't have this option). In the page that opens, select Repair if it's available. If it isn't available or doesn't fix the problem, select Reset.

To ensure your PC is performing at its best and you have the latest keyboard and mouse improvements, check for updates from Update & Security Windows Update. If you do not have a Surface device, you might also need to check with your manufacturer to ensure your PC is up to date. Use the power button to turn the mouse or keyboard off and on again.

In this article, we will help you find your error code and suggest what you might try to correct the error. Follow the recommended resolutions for that error code. You may also click the specific error code to get more detail information. Note: This article doesn't contain all error codes generated by Device Manager.

We recommend turning it off in the Link to Windows app on your Android device. Still not working? Continue below with the following steps. Check if the Phone Link is set to run in the background. Next, make sure that nothing is preventing you from sharing across devices.