Windows Media Player is a built-in multimedia player that comes with Windows. While it is a reliable and widely used application, users may encounter errors and issues from time to time. This article aims to provide guidance on troubleshooting common Windows Media Player errors.

Check which version of DirectX is installed. The DxDiag tool reports detailed information about the DirectX components and drivers installed on your system and can be used. Swipe in from the right edge of the screen, and then tap Search. Type dxdiag in the search box. Or, just type dxdiag from Start.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation process.

Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel. If you're trying to remove malware, you can use Windows Security (or another antivirus tool), or you can use the Windows Malicious Software Removal tool.

Learn how to use the DxDiag.exe tool to collect system information useful for troubleshooting problems with Microsoft Casual Games.

Play music and video in more formats and stream it to more places with Windows Media Player 12.

Media Player supports a wide variety of codecs. Most are included out of the box; some additional codecs can be installed from the Microsoft Store. Windows includes codecs that allow Media Player to play the following formats out of the box: Codec packs add additional codec support to Windows.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Run to start that troubleshooter.

DISM provides the files required to repair your corrupted files. You should run DISM prior to running the System File Checker. To do this: Open an elevated command prompt. Type cmd in the Search box. In the search results, right-click Command Prompt, and then select Run as administrator.