If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

To get the latest version of DirectX for your version of Windows, use Windows Update. If you have Windows 10, then you already have the latest version of DirectX installed. Not all versions of Windows can run the latest versions of DirectX.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Windows XP and Windows Server 2003. Describes how to obtain the latest version of DirectX to enable games and multimedia applications on your system.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Open and run DxDiag.exe. Windows 10. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help.

This article describes the problem addressed by the troubleshooter, what it does to mitigate them, and the conditions that can cause it to run. For more information about troubleshooting, see Keep your device running smoothly with recommended troubleshooting.

If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most frequent, select Windows Update > Run.

In Windows 11, you decide when and how to get the latest updates to keep your device running smoothly and securely. To manage your options and see available updates, select Check for Windows updates. Or select Start > Settings > Windows Update . Here's some other info you might be looking for:

Open and run DxDiag.exe. Windows 10. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar.