The Microsoft Support and Recovery Assistant can diagnose and fix several Outlook issues for you, including fixing your Outlook profile. To download and install the Microsoft Support and Recovery Assistant, click download the tool. Once installed, the application will run automatically. Repair a profile in Outlook 2013 or Outlook 2016.

If you cannot open your Outlook data file or suspect that the file is damaged, use the Inbox Repair tool (scanpst.exe) to repair errors in the file.

If a Microsoft 365 application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it. When you’re done, you might need to restart your computer. The steps to access the repair tool vary depending on your operating system.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Outlook for Microsoft 365 Outlook 2021 Outlook 2019 More... Guided support in your browser can provide digital solutions for Office problems. Try guided support. If you're having problems setting up your email in Outlook, we want to help. Choose an option below for more information.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Open account troubleshooter. Sign out of Hotmail or Outlook.com. To sign out, go to Outlook.com. Select your account initials or account picture at the top corner of your Inbox. Select Sign out. Tips: If you don't see your picture at the top of screen, check to see if ad blocking is turned on. Sometimes this prevents the picture from showing.

Open Outlook. Enter your Microsoft 365 email address, and then select Connect. Enter any additional email addresses that you want to use and then select Next. If prompted, enter a password, and then select Sign in. After all your accounts have been added, choose if you want to set up Outlook mobile or wait until later. Select Done.

Outlook Web App for Office 365 More... You can install the web version of Outlook—either Outlook on the web or Outlook.com—as a progressive web app in the new Microsoft Edge and Google Chrome.

Select the Microsoft 365 folder from the virtual drive and then double-click either the Setup32.exe to install the 32-bit version of Microsoft 365, or Setup64.exe to install the 64-bit version to begin the offline installation.