Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

Follow these steps to reinstall Windows using the recovery media: Start your device from the USB drive that was created with Recovery Drive. The process to boot from a USB drive may vary by manufacturer, so refer to your device's manual if needed.

PC-to-PC transfer helps you move your files, settings, and preferences from one Windows device to another - no external drives or USBs needed. It's built to get you up and running fast while keeping your familiar experience intact, whether you're switching devices or upgrading.

In the search box on the taskbar, enter control panel and select Control Panel from the results. Select Programs > Programs and Features. Right-click the program you want to fix and select Repair, or if that’s not available, select Change. Then follow the directions on the screen. For more tips, see Repair an Office application.

By booting from the installation media and selecting the appropriate recovery options, you can restore your system to a stable state without the need for a complete wipe. In cases where a fresh start is required, the installation media can be used for a new installation of Windows.

Windows comes with a built-in tool to help create the USB recovery drive. Follow these steps: Important: Creating a recovery drive will erase everything that’s stored on your USB drive.

Each Surface device is eligible to receive new driver and firmware updates until its end-of-servicing date listed in Surface devices driver and firmware lifecycle for Windows-based devices. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Learn how to configure File History and how to recover files and folders that have been deleted or accidentally changed.