When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

Xbox Support ... Xbox Support

If you’re having trouble running a game on your PC, try the solutions listed below. Did this resolve the issue? Still need help? Accessible help and resources to get your Xbox questions answered. Get help when you experience performance issues with games on your PC.

Learn how to update your Xbox console offline.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

Learn how to troubleshoot problems installing or running games from the Xbox app for PC and handhelds.

Get Help has troubleshooters, or diagnostic tests, that can check your system configuration for anything that might be causing issues using your devices. View troubleshooter results. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.