Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel. If you're trying to remove malware, you can use Windows Security (or another antivirus tool), or you can use the Windows Malicious Software Removal tool.

Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

In search on the taskbar, enter Control Panel and select it from the results. Select Programs > Programs and Features. Press and hold (or right-click) on the program you want to remove and select Uninstall or Uninstall / Change. Then follow the directions on the screen. Need more help?

Did this resolve the issue? Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

Use the information on this page to troubleshoot audio or video issues during game play on your Windows 10/11 device. Did this resolve the issue? Learn how to resolve game audio or video problems on Windows 10/11 devices.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Learn how to get the latest software and driver updates for your Windows 10/11 device so you can keep playing your Xbox games.

When you install, uninstall, or update a program on a Windows-based computer, you may receive one of the following error messages. The Windows Installer Service could not be accessed. Windows Installer Service couldn't be started. Could not start the Windows Installer service on Local Computer. Error 5: Access is denied.

For the most complete scan, run Microsoft Defender Offline. For more about that see Help protect my PC with Microsoft Defender Offline. Select the type of scan you want to run, then Start scan. When the scan completes, Defender will tell you if it found anything. When would I want to run a scan?