If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help. In Windows, select Start and enter dxdiag into the search box on the taskbar.

Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families ). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Select Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters , or select the Find troubleshooters shortcut at the end of this topic, and then select Additional troubleshooters. Select the type of troubleshooting you want to do, then select Run the troubleshooter.

The Microsoft .NET Framework Repair Tool detects frequently occurring issues that affect Microsoft .NET Framework setup or updates. The tool tries to resolve those issues by applying known fixes or by repairing corrupted installations of the supported .NET Framework versions.

To check which version of DirectX is on your PC using the DirectX Diagnostic Tool, select the Start button and type dxdiag in the search box, then press Enter.

If your Surface isn’t working properly, the Microsoft Surface app and Surface Diagnostic Toolkit can help you find and solve problems. Notes: If your work or school manages your Surface, check with your IT department before running the tool.

If a Microsoft 365 application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it. When you’re done, you might need to restart your computer. The steps to access the repair tool vary depending on your operating system.

If you start a Microsoft Office 2016 program and are presented with the error "The application can't start because AppVIsvSubsystems32.dll is missing from your computer" there are a couple of easy things you can do to try and fix that issue.