Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

Learn about Windows RE, how to access it, and the different tools it offers.

Learn how to fix error 0x80070017 so you can load your game saves on your Xbox console or Windows PC.

Learn how to format a flash drive to NTFS on a Windows PC.

Learn how to revert the firmware on an Xbox controller if you’re experiencing Bluetooth connection issues.

Get help updating your Xbox controller when the firmware update fails.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Go to Control Panel > Backup and Restore > Create a system repair disc. You will need a USB drive with at least 8GB of free space to create the recovery media. For more information, see how to create a recovery drive. Can I recover my files if I choose to Reset or Reinstall Windows?

Accessible help and resources to get your Xbox questions answered. If your Xbox 360 system update failed, find troubleshooting steps for error codes related to the Xbox console system update.