Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Provides links to the uninstall tools and directions for many security programs.

Troubleshoot errors from the “Something went wrong” startup screen on Xbox.

Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

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Updates help improve the performance of your Xbox Adaptive Controller. Also, if you’re having issues such as peripherals not responding, this could indicate that your controller has a pending firmware update.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.