Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Check which version of DirectX is installed. The DxDiag tool reports detailed information about the DirectX components and drivers installed on your system and can be used. Swipe in from the right edge of the screen, and then tap Search. Type dxdiag in the search box. Or, just type dxdiag from Start. DirectX versions and updates by Operating System

To determine if the Microsoft Basic Display Adapter is being used on a Windows device, select one of the following two methods: When the Microsoft Basic Display Adapter driver is being used by a display adapter, Microsoft recommends updating it to instead use the manufacture's driver.

Learn how to use the DxDiag.exe tool to collect system information useful for troubleshooting problems with Microsoft Casual Games.

Use Windows Update to automatically get updated and recommended drivers for hardware devices on a Windows device.

To get the latest version of DirectX for your version of Windows, use Windows Update. If you have Windows 10 or 11, then you already have the latest version of DirectX installed. Note: Not all versions of Windows can run the latest versions of DirectX.

Select Start , enter device manager. Then, select Device Manager from the search results. Was this information helpful?

In this article, we will help you find your error code and suggest what you might try to correct the error. Follow the recommended resolutions for that error code. You may also click the specific error code to get more detail information. Note: This article doesn't contain all error codes generated by Device Manager.

To run a Control Panel tool in Windows, type the appropriate command in the Open box or at a command prompt. NOTE: If you want to run a command from a command prompt, you must do so from the Windows folder.

Each Surface device is eligible to receive new driver and firmware updates until its end-of-servicing date listed in Surface devices driver and firmware lifecycle for Windows-based devices. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.