When you try to install a Microsoft game, you receive one of the following error messages immediately after you start the installation: Error message 1. Error message 2. This error occurs when the InstallShield application is corrupted or is damaged. To resolve this problem, try the following methods in the order in which they are presented.

Prevent existing programs from being completely uninstalled or updated. Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel. If you're trying to remove malware, you can use Windows Security (or another antivirus tool), or you can use the Windows Malicious Software Removal tool.

When you try to install a Microsoft game, you receive one of the following error messages immediately after you start the installation: Error message 1. Error message 2. This error occurs when the InstallShield application is corrupted or is damaged. To resolve this problem, try the following methods in the order in which they are presented.

Update drivers through Device Manager in Windows. Tip: The best way to get driver updates in Windows is automatically using Windows Update. For more information, see Automatically get recommended drivers and updates for your hardware.

Keeping your controller updated with the latest software maximizes your controller's capabilities and compatibility. You can update your controller wirelessly, with a USB connection, or on a PC using the Xbox Accessories app. If you encounter any issues while updating your controller, go to: I can’t update my Xbox controller.

Learn how to get the latest software and driver updates for your Windows 10/11 device so you can keep playing your Xbox games.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Run to start that troubleshooter.

Here are a few options you can try if you want to be able to use this driver: See if an updated and compatible driver is available through Windows Update or from the driver manufacturer. If that doesn’t work, you can try turning off the Memory Integrity setting in Windows Security.

When you install, uninstall, or update a program on a Windows-based computer, you may receive one of the following error messages. The Windows Installer Service could not be accessed. Windows Installer Service couldn't be started. Could not start the Windows Installer service on Local Computer. Error 5: Access is denied.

如果您使用的是不存在该问题的计算机，请将 Fix it 解决方案保存到闪存驱动器或 CD，然后在有问题的计算机上运行该解决方案。 随后，转到“ 问题是否已修复？ ”部分。 右键单击 Installshield 文件夹，然后单击“重命名”。 键入 InstallShield1，然后按 Enter。 尝试安装该游戏。 如果仍然出现该问题，请转到方法 2。 若要安装最新 Windows Installer，请访问以下 Microsoft 网站： http://go.microsoft.com/fwlink/?LinkId=120486 注意. 下载适用于您的 Windows 版本的 .msu 或 .exe 文件。 “x86”表示您使用的 32 位 Windows 版本。