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Open the Office folder in the virtual drive, and then select either the Setup32.exe to install the 32-bit version of Microsoft 365, or Setup64.exe to install the 64-bit version to begin the offline installation.

Applies To: Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Microsoft365.com, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin

Download and install or reinstall Office 2021, Office 2019, or Office 2016. Important: Support for Office 2016 and Office 2019 ended on October 14, 2025 and there will be no extension and no extended security updates. All of your Office 2016 and Office 2019 apps will continue to function.

Applies To: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Office 2016, Office 2016 for Mac

Ready to install Microsoft 365 or Office 2024? Before you begin, make sure your PC or Mac meets the system requirements. If you already redeemed a product key, reinstalling the apps, or you have an assigned license through work or school, you can skip ahead and go to the section sign in to download and install Microsoft 365 or Office.

Applies To: Office 2024, Office 2024 for Mac, Microsoft 365 for home, Microsoft365.com, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin

Find the shortcut icon for your Office application. Press and hold the CTRL key and double-click the application shortcut. Click Yes when a window appears asking if you want to start the application in Safe Mode. Note: To stop Office Safe Mode, exit and restart your Office application.

Applies To: Office 2024, Office 2021, Office 2019, Office 2016

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Double-click either the Setup32.exe to install the 32-bit version, or Setup64.exe to install the 64-bit version to begin the offline installation (If you're not sure which version is right for you, see Choose the 64-bit or 32-bit version of Office.)

Applies To: Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home

Follow the steps for your installation type. Repair broken Office app installations.

Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Professional 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Microsoft365.com, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, InfoPath 2013, Microsoft Office, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Find solutions to common problems, or get help from a support agent.

To help you resolve this, try the solutions below. We've listed the most common solutions first so try the steps in the order they're listed. Make sure Office is updated to Version 2102 (Build 13801.20808) or later. If you're not setup for automatic updates do the following: