Alternatively, if installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

There are two ways to get apps from Microsoft Store: Select Start , and select Microsoft Store. From the taskbar, select the Microsoft Store icon.

The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation.

Open the Office folder in the virtual drive, and then select either the Setup32.exe to install the 32-bit version of Microsoft 365, or Setup64.exe to install the 64-bit version to begin the offline installation.

Step 1: Go to www.office.com/setup or Microsoft365.com/setup. Step 2: Sign in with your Microsoft account, or create one if you don't have one. Be sure to remember this account so that you can install or reinstall Office later, without a product key.

Double-click either the Setup32.exe to install the 32-bit version, or Setup64.exe to install the 64-bit version to begin the offline installation (If you're not sure which version is right for you, see Choose the 64-bit or 32-bit version of Office.)

This article explains how to repair apps and programs in Windows 11 and use Settings to fix common app issues without reinstalling. You can repair some apps and programs if they're not running correctly. Note that you won't see repair, change, or modify options for all apps and programs. Repair options from the Settings page.

This could happen because of a delay between your initial sign in and Office 365 for business setting up your environment. Try signing out of Office 365 and then signing back in.