Download and install or reinstall Office 2019, Office 2016, or Office 2013 - Microsoft Support. Office 2019 Office 2016 Office 2016 for Mac Office 2013. If this is the first time you're installing Microsoft 365 you may have some setup steps to do first. Expand the learn more section below.

If the steps above don't work, you may need to reinstall Windows. For more info, see Windows 10 recovery options. Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista.

Ready to install? Before you begin, make sure your PC or Mac meets the system requirements. If you already redeemed a product key, you're simply reinstalling the apps, or you know you have an assigned license through work or school, you can skip ahead and go to the section sign in to download and install Microsoft 365 or Office.

All Outlook Data Files (.pst) and Offline Data Files (.ost) are listed along with the name of the account the files are associated with. If you cannot open your Outlook data file or suspect that the file is damaged, use the Inbox Repair tool (scanpst.exe) to repair errors in the file.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

Error message 1. The Windows Installer Service could not be accessed. Error message 2. Windows Installer Service couldn't be started. Error message 3. Could not start the Windows Installer service on Local Computer. Error 5: Access is denied. Resolution.

Windows Update troubleshooter. Automatically repair system files and settings to improve device security. Next steps. The device should now be able to update as expected without further steps. Microsoft is working on a resolution to prevent this issue and will provide an update in an upcoming release.

Follow the steps below to download and open the Support and Recovery Assistant according to your browser. Tip: The tool may take a few minutes to download and install. Edge or Chrome. In the lower-lower left or upper-right corner, right-click SaraSetup.exe > Open. Edge (older) or Internet Explorer.