If the steps above don't work, you may need to reinstall Windows. For more info, see Windows 10 recovery options. Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista.

Windows 11 Windows 10. Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open.

Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key. Where can I find my BitLocker recovery key?

Select the Start button, then type control panel in the search box next to the Start button on the taskbar and select Control Panel (Desktop app) from the results. Search Control Panel for Recovery, and select Recovery > Open System Restore > Next . Choose the restore point related to the problematic app, driver, or update, and then select Next ...

Make sure you have an internet connection. Plug your Surface into an outlet and make sure it's charged to at least 40 percent before installing updates. Keep your Surface plugged in and turned on while it's updating. Automatically update Windows 10, Windows 11, and Surface drivers and firmware.

To fix problems using Windows Update: Select Start > Settings > System > Recovery > Fix problems using Windows Update. After you select the Reinstall now option, choose if you want to allow the PC to automatically restart 15 minutes after the installation completes. Select OK when you’re ready to start the installation.

Windows includes a tool called Microsoft System Information (Msinfo32.exe). This tool gathers information about your computer and displays a comprehensive view of your hardware, system components, and software environment, which you can use to diagnose computer issues.