Fix your Outlook email connection by repairing your profile
Learn how to fix errors in your Outlook mail profile that prevent you from connecting to your email. Follow the steps to repair your profile, run Windows Update, or use the Microsoft Support and Recovery Assistant.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Office for business, Office 365 Small Business, Microsoft 365 admin
Repair Outlook Data Files (.pst and .ost) - Microsoft Support
Learn how to use the Inbox Repair tool (scanpst.exe) to diagnose and fix errors in your Outlook data files. Find out how to locate, back up, and recover your Outlook data files from the backup file (.bak).
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016
Change or update email account settings in Outlook for Windows
Learn how to update your email account settings in Outlook for Windows, including server names, port numbers, encryption types, and password. Follow the steps to change settings from Mail in Control Panel or from Outlook itself.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016
Troubleshoot Outlook for Windows issues - Microsoft Support
Learn how to fix problems with Outlook, such as not connecting to server, sending or receiving email, or switching versions. Follow the steps for new or classic Outlook for Windows and check the fixes or workarounds for recent issues.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, New Outlook for Windows
Remove malware from your Windows PC - Microsoft Support
Learn how to use Microsoft Defender Antivirus to scan and remove malware from your PC. Follow the steps to run an offline scan, view the results, and take action against detected threats.
Applies To: OneDrive (home or personal), OneDrive for Windows
How to troubleshoot the Outlook Offline Address Book in a Microsoft 365 ...
Learn how to fix problems with downloading, synchronizing, or sending email with the Offline Address Book in Microsoft 365. Follow the steps to check the GAL, download the OAB, enable Cached Exchange Mode, and more.
Start using new Outlook for Windows - Microsoft Support
Learn three ways to download and install the new Outlook for Windows app, either from the current Outlook app, the Microsoft Store, or Windows 11 version 23H2. Find out how to add your email accounts and switch to the new Outlook.
Applies To: Outlook for Microsoft 365, New Outlook for Windows
Import email, contacts, and calendar from an Outlook .pst file
Learn how to import email, contacts, and calendar from an Outlook Data File (.pst) to another email account, PC, or folder. Follow the steps to use the Import/Export wizard or drag and drop the .pst file.
Applies To: Outlook 2016, Outlook 2013, Office for business, Office 365 Small Business, Microsoft 365 admin, Outlook 2010, Outlook 2007
Download and install or reinstall Microsoft 365 or Office 2021 on a PC ...
Learn how to download and install Microsoft 365 or Office 2021 on a PC or Mac with a Microsoft account, work or school account. Find out how to activate, troubleshoot, and change versions of the apps.
Applies To: Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Set up email in the Mail app - Microsoft Support
Learn how to add a Hotmail, Outlook.com, Live, or MSN email account to the Mail and Calendar apps on Windows 10 or later. Follow the steps to enter your email address, password, account name, and server settings, or use advanced setup options.
Applies To: Mail for Windows 10, Outlook Mail for Windows 10