Remove specific prevalent malware with Windows Malicious Software ...
Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.
How to start a scan for viruses or malware in Microsoft Defender
Here's how to do that on Windows, Mac, or Android.
Applies To: Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows
Uninstall or remove apps and programs in Windows - Microsoft Support
There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.
List of security program cleanup and uninstall tools
Provides links to the uninstall tools and directions for many security programs.
Troubleshoot Windows Media Player Errors - Microsoft Support
Windows Media Player is a built-in multimedia player that comes with Windows. While it is a reliable and widely used application, users may encounter errors and issues from time to time. This article aims to provide guidance on troubleshooting common Windows Media Player errors.
Fix problems that block programs from being installed or removed
First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.
Use the System File Checker tool to repair missing or corrupted system ...
Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.
Update drivers through Device Manager in Windows - Microsoft Support
Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.
System Restore - Microsoft Support
By using System Restore, you can undo these changes without affecting your personal files, providing a safe way to resolve problems without losing important data. System Restore works by utilizing restore points, which are snapshots of the system's configuration and settings at a specific moment.
Windows Media Player Legacy - Microsoft Support
Play music and video in more formats and stream it to more places with Windows Media Player 12.