Troubleshoot in Microsoft Teams
Having trouble using Microsoft Teams? Help solve your peskiest issues and frequently asked questions (FAQs) with this troubleshooting guide.
Applies To: Microsoft Teams
Microsoft Teams help & learning
Get help with your questions about Microsoft Teams from our how-to articles, tutorials, and support content.
I can't reconnect to Microsoft Teams | Microsoft Support
Get troubleshooting tips if you can’t reconnect to Microsoft Teams or if Teams tries unsuccessfully to reconnect on its own.
Applies To: Microsoft Teams
My microphone isn't working in Microsoft Teams
If you're having trouble hearing audio in Teams, you might be having trouble with your microphone. Here are some solutions to get you back on track. Solutions include: updating device drivers, checking privacy settings.
Applies To: Microsoft Teams
My camera isn't working in Microsoft Teams | Microsoft Support
If you are having trouble with the camera in Microsoft Teams, we have some suggestions to help you get back on track. Solutions include: closing camera-related apps, updating device drivers, checking privacy settings.
Applies To: Microsoft Teams
My speaker isn't working in Microsoft Teams
If you’re having trouble hearing people in your Teams calls and meetings, the problem may be with your speaker. Here are some solutions to get you back on track.
Applies To: Microsoft Teams
My chat messages aren't loading in Microsoft Teams
Get troubleshooting tips if your chat messages aren’t loading in Microsoft Teams. Learn what to do if you don’t see the latest messages or threads in your chat.
Applies To: Microsoft Teams
Troubleshoot device features in Microsoft Teams on the web
Learn how to troubleshoot device features for Microsoft Teams in a web browser.
Applies To: Microsoft Teams
My calls or meetings keep dropping in Microsoft Teams
Get troubleshooting tips if you’re experiencing multiple dropped calls or if you’re getting disconnected from a meeting in Microsoft Teams.
Applies To: Microsoft Teams
Restore your access to Microsoft Teams - Microsoft Support
Follow the steps below to restore access. Select the Sign in banner or button. In the window that opens, enter your sign-in info and complete any prompts, such as multi-factor authentication (MFA). If you don't see the sign in button, check the notification area on the taskbar (near the clock).
Applies To: Microsoft Teams