Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key. Where can I find my BitLocker recovery key?

Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

Press [ Windows Key] + R or select Start > Run. Type “tpm.msc” (do not use quotation marks) and choose OK. If you see a message saying a “Compatible TPM cannot be found,” your PC may have a TPM that is disabled. See How to enable TPM for more information or check your PC manufacturer’s support information for instructions to enable the TPM.

Info. Questions about a refund email? We’re investigating this issue now. In the meantime, sign in to your account to see your latest refund request status. We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund.

A product key is a 25-character code used to activate Windows. What you'll see is PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. After determining which activation method you use, follow the steps in the corresponding Activate using a digital license or Activate using a product key .

The enablement package is a great option for installing a scoped feature update like Windows 11, version 23H2 as it enables an update from version 22H2 to version 23H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now.

The Windows 10 Update Assistant downloads and installs feature updates on your device. Feature updates like Windows 10, version 1909 (a.k.a. the Windows 10 November 2019 Update) offer new functionality and help keep your systems secure. You’ll get these updates automatically after you download the Update Assistant.

Windows 10 Windows 8.1 Windows 7. You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.