When you try to open Help in Windows-based programs, you receive one of the following error messages. The Help for this program was created in Windows Help format, which was used in previous versions of Windows and it is not supported in Windows Vista.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

Here are a few different ways to find help for Windows. Search for help - Enter a question or keywords in the search box on the taskbar to find apps, files, settings, and get help from the web.

Resetting helps you troubleshoot an unsatisfactory connection by starting over on the process of connecting your Android device and your PC.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

In the Microsoft Store, search for and select Quick Assist. Select Get or Install. If prompted, give permission to install Quick Assist. After it's installed, the button will change to Open.

Keeping your Surface up to date helps it perform at its best. In addition to software updates for Windows, it's also important to install hardware updates—these include drivers and firmware.