Resetting Microsoft OneDrive can sometimes resolve sync issues and resets all OneDrive settings. OneDrive will perform a full sync after the reset. Important You won't lose files or data by resetting OneDrive on your computer. Resetting OneDrive only disconnects all your sync connections (including personal and work or school).

Download the OneDrive sync app for Windows, macOS, iOS, or Android to back up and access files across devices.

Troubleshooting steps to start OneDrive successfully An administrator of your organization has configured a Group Policy setting to prevent onedrive.exe from starting.

Under Apps & features, find and select Microsoft OneDrive, and then select Uninstall. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

64-bit version The 64-bit version of OneDrive is automatically installed with later versions of Windows. Note If you're using PerMachine, you'll need to run OneDriveSetup.exe /allusers. If you have a Mac, OneDrive is available in the 64-bit version and Apple silicon version.

Windows Mac Android iOS Reinstall OneDrive for Windows The OneDrive app comes with some versions of Windows 10 and 11. Select the Start button, type Programs in the search box, and then select Add or remove programs. Under Apps & features find and select Microsoft OneDrive.

Get answers to frequently asked questions about using the OneDrive desktop app for earlier versions of Windows. OneDrive is built in to Windows 10 so there is no need for a desktop app.

Learn how to fix common OneDrive personal or OneDrive for Business sync problems.

Learn what OneDrive error codes and messages mean and what to do about them.

Guide me through OneDrive isn't running. Show me how I'm having trouble with see any OneDrive icons. If you can't see any OneDrive icons, it could be that the icons have moved out of the taskbar notification area, or OneDrive isn't running.