Select the Data Files tab. All Outlook Data Files (.pst) and Offline Data Files (.ost) are listed along with the name of the account the files are associated with. If you cannot open your Outlook data file or suspect that the file is damaged, use the Inbox Repair tool (scanpst.exe) to repair errors in the file.

Troubleshooting. Fix your Outlook email connection by repairing your profile. Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016 More... Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options. Choose the language and bit version you want, and then select Install.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

If Outlook stops responding at a screen that says "Processing," you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem. Close Outlook. Launch Outlook in safe mode by choosing one of the following options. In Windows 10, choose Start, type Outlook.exe /safe, and press Enter.

Restart new Outlook. Right-click Start and select Task Manager. Select Microsoft Outlook, then End task. Check to make sure that new Outlook is closed, then close Task Manager. After new Outlook closes, reopen the app as you normally would. Uninstall and reinstall the new Outlook for Windows. To uninstall new Outlook:

The Microsoft Support and Recovery Assistant can help you automatically diagnose and fix a range of Outlook problems. You will need to download the application to your local computer, sign in with your home, work, or school account and select the issue you want help with.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

If you already redeemed a product key, you're simply reinstalling the apps, or you know you have an assigned license through work or school, you can skip ahead and go to the section sign in to download and install Microsoft 365 or Office.

Outlook for Microsoft 365 Outlook 2021 Outlook 2019 More... Guided support in your browser can provide digital solutions for Office problems. Try guided support. If you're having problems setting up your email in Outlook, we want to help. Choose an option below for more information.