Install Quick Assist. Select Start > All apps > Microsoft Store. In the Microsoft Store, search for and select Quick Assist. Install Quick Assist. Select Get or Install. If prompted, give permission to install Quick Assist. After it's installed, the button will change to Open. Important: If you’re on a PC that’s managed by your work or ...

Follow the instructions. Remote Assistance lets someone you trust take over your Windows 10 PC and fix a problem from wherever they are.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to start that troubleshooter.

Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. The app connects your computer with the Microsoft support agent’s computer using a remote connection. The Microsoft support agent will give you a security code—enter it when prompted.

We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist.

Whether users encounter technical issues, have questions about Windows features, or seek guidance on how to perform specific tasks, Get Help aims to streamline the process of finding solutions and enhancing the overall user experience.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Run to start that troubleshooter.

If your device has Microsoft Edge installed, then it’s likely that Quick Assist will run properly. If you have problems, the common troubleshooting tips here may help get Quick Assist working. See Troubleshooting tips for installing and updating Microsoft Edge.

Update your Xbox Wireless Controller. Keeping your controller updated with the latest software maximizes your controller's capabilities and compatibility. You can update your controller wirelessly, with a USB connection, or on a PC using the Xbox Accessories app.

Follow these steps to automatically diagnose and repair Windows security problems by turning on UAC, DEP protection, Windows Firewall, and other Windows security options and features. Select the Download button on this page.