Find help and how-to information for your version of Windows Media Player. Learn about the features and how to fix problems. If Windows Media Player stopped working correctly after the latest updates from Windows Update, verify that the updates are the problem by using System Restore. To do this:

In Windows Media Player, you can play audio CDs, data CDs, and data DVDs that contain music or video files (also known as media CDs). You can also play video CDs (VCDs), which are similar to DVDs, although the video quality isn't as high.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open.

Cyberlink PowerDVD SE Compatible with Windows Media Player 10 and Windows Media Player 11. Plays DVDs, Dolby audio soundtracks, and TV shows recorded with Windows Media Center.

To resolve this, see Troubleshoot problems with the Windows Media Player app. This error may occur when there are issues with digital rights management (DRM) for protected content. If you're unsure about the error code, refer to the error types below and the instructions to resolve it.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

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Windows Media Player 12 has built-in support for many popular audio and video formats. Sync music, videos, and photos, or stream media to your devices so you can enjoy your library anywhere, at home or on the road. For info about the latest version for your system, see Get Windows Media Player.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

Note: To troubleshoot issues like playback and codec problems, see the "Get help" section in Windows Media Player. Learn how to get Windows Media Player 12 for Windows 10, Windows 8.1, and Windows 7.