If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Windows 11 Windows 10. Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

Microsoft Defender Antivirus is a powerful tool that finds and removes malware from your PC. Here's how to use it in Windows 10 or 11 to scan your PC. Important: Before you use Microsoft Defender Offline, make sure to save any open files and close apps and programs. Open your Windows Security settings.

Each release of the tool helps detect and remove current, prevalent malicious software. This malicious software includes viruses, worms, and Trojan horses. Microsoft uses several metrics to determine the prevalence of a malicious software family and the damage that can be associated with it.

Sign in to download Microsoft 365 or Office. Go to www.office.com and if you're not already signed in, select Sign in. Note: If you're using Microsoft 365 operated by 21 Vianet, sign in with your work or school account to login.partner.microsoftonline.cn .

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

Microsoft Update Health Tools is offered to devices through Windows Update as update KB4023057. This update is applicable for both Windows consumer and commercial devices, with a slightly different purpose and functionality. On Windows consumer devices, this update helps remediate smooth functioning of Windows Update.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Check for Windows updates. Learn how to get the latest Windows updates to keep your device running smoothly and securely.