Microsoft recommends downloading and installing the latest printer driver for a printer. Installing the latest printer driver might resolve known issues with the printer, increase performance, or add additional capabilities.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open.

Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open.

Run the troubleshooter in Get Help. If the printer troubleshooter in Get Help app is unable to resolve your printer issue, click on the specific printer problem you are experiencing in the Most common printer problems section below and follow the steps to fix them.

Run the Windows printer troubleshooter. If you are using a Windows 11 device, start by running the automated printer troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most printer problems. If you are using an older version of Windows or a mobile device, please skip to General troubleshooting section.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

You can repair some apps and programs if they're not running correctly. Note that you won't see repair, change, or modify options for all apps and programs. Repair options from the Settings page. Select Start > Settings > Apps > Installed apps. Select the More icon next to the app you want to fix.

When you install, uninstall, or update a program on a Windows-based computer, you may receive one of the following error messages. The Windows Installer Service could not be accessed. Windows Installer Service couldn't be started. Could not start the Windows Installer service on Local Computer. Error 5: Access is denied.

Microsoft security help and learning. If you suspect that your device may have malware you should have Microsoft Defender run a scan. Here's how to do that on Windows, Mac, or Android.