If you are using a Windows 11 device, start by running the automated printer troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most printer problems. If you are using an older version of Windows or a mobile device, please skip to Most common printer problems section. Run the troubleshooter in Get Help.

Follow the below steps to download printer drivers from the manufacturer. Identify your printer model: The model number is usually printed on the printer itself or listed on your purchase information. Visit the official website of your printer’s manufacturer (e.g., HP.com, Canon.com).

Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how:

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open.

To do this, run the following command instead: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source: C:\RepairSource\Windows /LimitAccess. Note: Replace the C:\RepairSource\Windows placeholder with the location of your repair source. For more information about using the DISM tool to repair Windows, reference Repair a Windows Image. sfc /scannow.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open.

Windows 11 supports most printers, so you probably won't have to install special printer software. Additional printer drivers and support might be available if you update Windows.

To view a list of items waiting to print in Windows 11: Select Start > Settings > Bluetooth & devices > Printers & scanners . Select your printer from the list and select Open print queue to see a list of what's printing and the upcoming print order. Find out how to install a printer in Windows. Find out how to add a printer in Windows.

Feature updates offer new functionality and help keep your systems secure. You’ll get these updates automatically after you download the Update Assistant.