To help you resolve this, try the solutions below. We’ve listed the most common solutions first so try the steps in the order they're listed. Make sure Office is updated to Version 2102 (Build 13801.20808) or later. If you're not setup for automatic updates do the following:

Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

Right-click the Start button (lower-left corner) and select Apps and Features on the pop-up menu. Select the Microsoft Office product you want to repair and select Modify. Note: This will repair the entire Office suite even if it's just one application you want to repair such as Word or Excel.

Startup Repair is a Windows recovery tool that can fix certain system problems that might prevent Windows from starting. It scans your computer for the problem and then tries to fix it so your computer can start correctly.

Update drivers through Device Manager in Windows. Tip: The best way to get driver updates in Windows is automatically using Windows Update. For more information, see Automatically get recommended drivers and updates for your hardware.

Corrupt registry keys that control the update data. Prevent new programs from being installed. Prevent existing programs from being completely uninstalled or updated. Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel.

Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Repair options from the Settings page. Select Start > Settings > Apps > Installed apps. Select the More icon next to the app you want to fix. Select Advanced options (some apps don't have this option). In the page that opens, select Repair if it's available. If it isn't available or doesn't fix the problem, select Reset.

Microsoft Visual Studio 2015 creates a dependency on the Universal CRT when applications are built by using the Windows 10 Software Development Kit (SDK). You can install this update on earlier Windows operating systems to enable these applications to run correctly. This update is available from Windows Update.

Corrupt registry keys that control the update data. Prevent new programs from being installed. Prevent existing programs from being completely uninstalled or updated. Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel.