Find out how to keep your Xbox Wireless Controller up to date.

Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

The Xbox Offline System Update (OSU) process allows you to update your console by downloading a file to a USB flash drive and then installing that file directly onto your Xbox Series X|S or Xbox One console. To use the Offline System Update, you'll need:

Learn how to use Windows File Recovery app to restore or recover lost files that have been deleted and are not in the recycle bin.

Select Check your controller's firmware to open the controller firmware reversion screen in the Xbox Accessories app, and then follow the instructions in the app. Note: You can also use this link to revert your controller's firmware on a Windows device.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Before you try the steps below, power cycle the controller. To do so: Press and hold the Xbox button for 5-10 seconds until the controller turns off. Wait a few seconds, and then press and hold the Xbox button again to turn the controller back on.

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The Astro A40 headset requires some firmware updating and configuration to work with an Xbox Series X|S console. Follow these steps to configure your headset. Did this resolve the issue? Still need help? Chat online or request a call if available. If contact us isn't working the way you expect, try the disability answer desk option on this page.