If you are unable to locate the BitLocker recovery key and can't revert any configuration change that might have caused it to be required, you’ll need to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.

Need more help? If you can't find an app or program, try the tips in See all your apps in Windows 10 and Program is not listed in add/remove programs after installation. If you get an error message when you're uninstalling, try the Program Install and Uninstall Troubleshooter.

At the command prompt, type the following command, and then press ENTER: sfc /scannow. The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir% \System32\dllcache. The %WinDir% placeholder represents the Windows operating system folder.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts. How to redeem a code from a PC or mobile web browser.

Restoring files from a backup. Restoring files from previous versions. Learn how to recover files that have been lost, deleted, or accidentally changed.

Update Windows. Press the Start button on the taskbar, type settings, and then select Settings. On Windows 10, select Update & Security. On Windows 11, select Windows Update. On the Windows Update page, select Check for updates to see if any updates are available for your device.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.

Delete unwanted recovered files. Select the arrow next to the file name in the recovery pane. Select Delete. Confirm deletion by selecting Yes. Closing recovered files. If you click Close without reviewing all recovered files, you'll see an option to view them again later.

How to open PC Health Check. In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version.

In Windows 11, there are two ways to check if Bluetooth is turned on. Here’s how: Check in quick settings: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, look for the Bluetooth quick setting, then select Bluetooth to turn it on.