This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP).

This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP).

Update the device driver. In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Select Search automatically for updated driver software. Select Update Driver.

From your PC, you can connect to select Android, Samsung, HONOR, OPPO, ASUS, and vivo devices with the Link to Windows app that's either preinstalled on your device or that you can download from the Google Play or Samsung Galaxy Store.

Update USB drivers: Ensure that your USB drivers are up to date. You can do this through Device Manager. Right-click on the Start menu, select Device Manager, expand the Universal Serial Bus controllers section, right-click on each USB controller, and select Update driver.

This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP).

Apps is available on select Samsung and HONOR, OPPO, and ASUS devices in select markets running Android 9.0 or greater that have Link to Windows pre-installed. Notes: If your Android device is running Android 11.0 or higher, you may be eligible for the multiple apps experience.

Here are a few options you can try if you want to be able to use this driver: See if an updated and compatible driver is available through Windows Update or from the driver manufacturer. If that doesn’t work, you can try turning off the Memory Integrity setting in Windows Security.

It's best to let Windows install drivers automatically. Occasionally, Windows might not be able to find a driver for your device. If this happens, you might want to check the manufacturer's website for a driver or update for the device, or try installing any software that came with the device.

To update drivers using Windows Update. To set Windows to install recommended updates. To download and update a driver yourself. Learn about various ways to update driver software for your hardware devices, including Windows Update and manual installation.