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Start your PC in safe mode in Windows - Microsoft Support
Press the Windows logo key + R. Type msconfig in the Open box and then select OK. Select the Boot tab. Under Boot options, clear the Safe boot checkbox. Find out how to boot into safe mode in Windows from Settings, the sign-in screen, and a black or blank screen.
Windows 11 and Secure Boot - Microsoft Support
Secure Boot is an important security feature designed to prevent malicious software from loading when your PC starts up (boots). Most modern PCs are capable of Secure Boot, but in some instances, there may be settings that cause the PC to appear to not be capable of Secure Boot. These settings can be changed in the PC firmware.
Advanced startup options (including safe mode) - Microsoft Support
Windows 7. The Advanced Boot Options screen lets you start Windows in advanced troubleshooting modes. You can access the menu by turning on your computer and pressing the F8 key before Windows starts. Some options, such as safe mode, start Windows in a limited state, where only the bare essentials are started.
Use the System File Checker tool to repair missing or corrupted system ...
If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.
Create a recovery drive - Microsoft Support
To create a recovery drive in Windows 11: In the search box on the taskbar, search for Create a recovery drive and then select it. You might be asked to enter an admin password or confirm your choice. When the tool opens, make sure Back up system files to the recovery drive is selected and then select Next.
How to use the PC Health Check app - Microsoft Support
Windows 11 Windows 10. PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.
Use Bootrec.exe in the Windows RE to troubleshoot startup issues
When you use the Recovery Environment (Windows RE) to troubleshoot startup issues, first try the Startup Repair option in the System Recovery Options dialog box. If this does not resolve the issue, or if you have to manually troubleshoot additional issues, use the Bootrec.exe tool.
Request a refund for digital games | Xbox Support
Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.
Remove malware from your Windows PC - Microsoft Support
Microsoft Defender Antivirus is a powerful tool that finds and removes malware from your PC. Here's how to use it in Windows 10 or 11 to scan your PC. Important: Before you use Microsoft Defender Offline, make sure to save any open files and close apps and programs. Open your Windows Security settings.
Applies To: OneDrive (home or personal), OneDrive for Windows
Stay protected with Windows Security - Microsoft Support
Open Windows Security settings. Status icons indicate your level of safety: Green means there aren’t any recommended actions right now. Yellow means there is a safety recommendation for you. Red is a warning that something needs your immediate attention. Run a malware scan manually.