Learn how to remove Skype for Business from your computer in a few easy steps.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open. The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code.

As of May 5th, 2025, Skype is retired. This change will impact both free and paid Skype users, but not Skype for Business. Skype users can move to Microsoft Teams Free, which offers many of the same core features and more.

Sign in to Microsoft Teams Free on any supported device using your Skype credentials and your contacts and chats will automatically be transferred. You will also receive a notification in the Skype app prompting you to take action to migrate your data. If you don't want to use Microsoft Teams Free, you can export your Skype data. Learn how.

After you install either the April 2016 or May 2016 updates for Microsoft Office 2016 or Office 2013, you may experience random crashes of Microsoft Skype for Business 2016, Lync 2013, Outlook 2016 or Outlook 2013.

With System Restore you can revert your PC's state to a previous point in time. This can be particularly useful when troubleshooting issues caused by recent changes, such as software installations, driver updates, or system settings modifications.

Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

Start instant message conversations and voice or video calls. See when your contacts are available online. Schedule and join meetings. Present your screen during meetings, or give control to others. If you're using Skype for Business on a Mac, see the Skype for Business on Mac Quick Start. Download and install.

Get Help has troubleshooters for Copilot you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter.