Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

There are various reasons why a CD or DVD drive is not detected. The resolutions that are listed in this article may help solve some instances but not all instances of this problem. You may also need to contact your hardware manufacturer for assistance with your hardware.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Learn how to run System File Checker in Windows to check if your computer has problems with files.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

Alternatively, if installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Run to start that troubleshooter.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Select Start , enter device manager. Then, select Device Manager from the search results. Was this information helpful?