Open Get Help. If the Get Help app is unable to resolve your camera issue, do these steps first before working through the possible solutions listed: Check for updates. Select Start > Settings > Windows Update > Check for updates.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Windows 11. In Windows 11, the Camera settings page helps you manage the cameras connected to your device. On this page, you can: View the cameras connected to the device. Preview a camera and adjust default values for common camera settings. If you have administrator access, you can also disable and enable cameras.

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Solution 1: Check that your sound is not muted. Some games run in full-screen mode, so you can't see the taskbar. Here's how to check that your sound is not turned down low or muted: Press the Start button on your Windows 10/11 device or keyboard, or select the Windows icon in the lower-left corner of the main screen.

Learn how to give your Windows 10 PC permission to access your camera.

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Having trouble using your camera? See Camera doesn't work in Windows. Need to allow or block an app from using your camera? See Turn on app permissions for your camera in Windows. How to open the Camera app in Windows.

Troubleshoot. My camera isn't working in Microsoft Teams. If you're having trouble with the camera in Microsoft Teams, we have some suggestions to help you get back on track. Tip: Windows 10 users can also go here for more information about troubleshooting common camera issues. Check for updates.

Do one of the following: In Windows 10, go to Start > Settings > Privacy > Camera. In Windows 11, go to Start > Settings > Privacy & security > Camera . In Windows 10, ensure that Camera access for this device , Allow apps to access your camera, and the individual toggle for the Microsoft Store app you wish to use is turned on.