The Astro A40 headset requires some firmware updating and configuration to work with an Xbox Series X|S console. Follow these steps to configure your headset. Did this resolve the issue? Still need help? Chat online or request a call if available. If contact us isn't working the way you expect, try the disability answer desk option on this page.

You’re unable to empty the Recycle Bin or delete a file or a folder inside the Recycle Bin. When you try to rename or move a file, you receive the following error message: "The file or folder does not exist."

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Xbox Support ... Xbox Support

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Find out how to keep your Xbox Wireless Controller up to date.

Learn what to do if you see an error code and message stating that a license is unavailable or required for playing the video content you’re attempting to watch on Xbox 360.

If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin, and if you're a Microsoft 365 subscriber, you can even restore your entire OneDrive if something goes wrong.

Updates help improve the performance of your Xbox Adaptive Controller. Also, if you’re having issues such as peripherals not responding, this could indicate that your controller has a pending firmware update.

Make sure that you update the Xbox PC app, Gaming Services, and Game Bar to ensure you get all of the fixes! Note The release notes below are only for users enrolled in the PC Gaming Preview. For information on versions shipped to the public, please visit the following page linked below: