Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

Learn how to configure File History and how to recover files and folders that have been deleted or accidentally changed.

To use Windows Backup, you need to sign in with your Microsoft account. This ensures that your backed-up information is stored securely in the cloud, making it accessible from any device you sign into with the same account.

Learn how to download files from the web, change your default download location, and find files you've downloaded on your PC using Internet Explorer.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

By booting from the installation media and selecting the appropriate recovery options, you can restore your system to a stable state without the need for a complete wipe. In cases where a fresh start is required, the installation media can be used for a new installation of Windows.

Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.